Terms & Conditions
Last updated: June 9, 2026
Welcome to ExCustomer Hub ("we", "us", "our"). By accessing or using this website or our telephone support services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
1. Nature of Our Service
ExCustomer Hub provides independent informational and customer support services relating to money transfers. We offer guidance and general information only. We do not process, hold, send, receive, or transmit funds, and we are not a licensed money services business.
2. No Affiliation
We are not affiliated with, endorsed by, authorized by, or sponsored by MoneyGram, Western Union, or any other money transfer provider or trademark holder. All third-party names, trademarks, and logos are the property of their respective owners and are used only for descriptive purposes.
3. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to use our services.
4. Acceptable Use
You agree not to use our services for any unlawful purpose, to harass our staff, or to submit false information. We reserve the right to refuse or discontinue service at our discretion.
5. No Sensitive Information
Our agents will never ask for your full card number, PIN, password, or one-time security codes. Do not share such information with anyone. We are not responsible for any loss resulting from information you voluntarily disclose to third parties.
6. Disclaimer of Warranties
Our services and content are provided "as is" without warranties of any kind, express or implied. We do not guarantee that information provided will be error-free or suitable for your specific situation. Always verify details directly with your money transfer provider.
7. Limitation of Liability
To the maximum extent permitted by law, ExCustomer Hub shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or reliance on any information provided.
8. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.
9. Contact
Questions about these Terms? Contact us at support@excustomerhub.help or call +1 (888) 643-8007. ExCustomer Hub, 338 Isaacs Creek Road, Saint Joe, Arkansas 72675.